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After a Mumbai-bound Air India flight was delayed by nearly five hours, passengers got into a heated dispute with the airline staff at Delhi airport on Tuesday night. A traveler on flight AI-805 said that the scheduled take-off time for the plane was changed four times.
Originally supposed to depart at 8 pm, it was initially changed to 10:40 pm and then delayed till 11:35 pm. The timing was again updated to 12:30 am and the plane finally left at around 1:40 am from Terminal 3 of Delhi airport, reportedly.
The passenger claimed that the authorities concerned were ‘fooling’ them by making up stories of the crew being late, while another traveler said that the flight delay was caused by the pilot falling sick right before scheduled departure.
Several agitated passengers added that the delay cost them their connecting flight to Qatar. Terming it an extremely ‘bad experience’, another passenger accused Air India employees of not providing any clarity and even refusing to offer water until around 12 am.
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