A social media post by Sambit Nayak, who recently booked 46 train tickets via IRCTC, is gaining traction online. Nayak expressed dissatisfaction as he received only two lower berths out of the 46 tickets booked, contrary to his expectations. This led him to contemplate taking legal action against IRCTC, expressing his intention to seek pro bono assistance from a lawyer to sue the railway authorities. Nayak, hailing from Odisha, emphasized the discomfort faced by six senior citizens among the passengers who required lower berths for their journey's comfort. He questioned the fairness of the ticket allocation system, particularly regarding reserved quotas for senior citizens, in a bid to draw attention to the matter.
Nayak's tweet has garnered significant attention, amassing over 29,000 views and sparking discussions among netizens. While many echoed his concerns and rallied behind his cause, attributing the issue to flaws in the system, some defended the ticketing system, attributing the discrepancies to algorithms and governmental policies.
I booked 46 tickets on irctc. 24 to the destination and 22 return tickets.
— Sambit Nayak (@sambitnk) March 17, 2024
Got 1 lower berth in 24 and 1 SL in 22.
Any kind hearted lawyer here who can help me pro bono sue irctc? Ticket karke saare paise khatam ho gaye.